Payment Info
GainzGalaxy does its best to make the process of payment as easy and safe as possible. Please find below the list of payment options, together with instructions on the procedure in order to avoid any possible problems that may arise during the transaction.
Accepted Payment Methods
- Bank Transfer (EUR only)
Once you place your order, you will receive our bank details. Please ensure that the order number is the only information entered in the bank transfer’s reference field. Do not under any circumstances include product names or additional information—failure to follow this rule may result in your payment being lost or your order being canceled. In such cases, your money may only be returned in the best-case scenario.
- Cryptocurrency (Bitcoin or Ethereum)
For those preferring to use cryptocurrency, we accept Bitcoin and Ethereum. Additionally, when paying with crypto, you will receive a 10% discount on your entire order.
Payment Process
- No minimum order: You are free to purchase any amount that suits your needs.
- Upfront payment required: Payment must be completed in advance before we process your order.
- After placing your order, payment must be completed via one of the accepted methods.
- Once the payment is received in our account, we will immediately begin processing your order. In cases where an item is temporarily out of stock, we will source it within 1-2 days.
- You will receive an automatic confirmation email once your package has been shipped, along with a tracking number to monitor your order’s progress.
Important Note for Bank Transfers:
Please ensure that the order number is the only information included in the transfer reference. Never include product names or any other details—doing so can result in your payment being lost, and in some cases, your money may be non-refundable.
Delivery Guarantee
We guarantee the delivery of every order. If your package is not delivered for any reason, we will either reship your order free of charge or offer an alternative solution. Please note that we do not offer refunds, but our reshipment policy ensures your satisfaction.
Payment Issues or Questions?
If you encounter any issues during the payment process, or if you have questions, feel free to contact us at info@gainzgalaxy.com. Our team is ready to assist you with any concerns.